[Resolved] Voltas — motor is not working of ac fan | |
I have issue in ac on 10/03/2018 regarding cooling facility and fan of ac is not working. As par the your voltas service man, the ac motor is not working and as par his direction we change motor of ac fan and i paid the amount rs. 2000. I don’t have receipt of that money. Again i have given the request for the same issue on 12/06/2018 with sr no [protected]. The same voltas service man come two times at my home again check everything and tell me will check and let you know and after one day i received message on my mobile your sr no [protected] ac repair cost is amount rs. 2150 for motor of ac fan. I am also working in service industry since 10 years. If you people think that i am fool just sending message on my mobile you will be free. Is that is the way to handle the customer. You know there is so many company’s are there in the market and there is strong competition in the market. Kindly take the matter on priority. Otherwise will take another way to do the work done. Was this information helpful? | |
Aug 10, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 16, 2018 Voltas Customer Care's response Dear Customer(nayanthakrar), Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team Verified Support Jul 10, 2018 Voltas Customer Care's response Dear Customer (nayanthakrar), We hope your issue has been resolved. Do let us know if there is anything else we can help you with. Please take out some time to share your feedback with us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |
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