[Resolved] Voltas — New AC not working -[protected]

sonurishi2001

from Noida, Uttar Pradesh

Address:

122001

I have purchased an Split AC on 15 march and it is not working now. I raised a complaint on 1/04/17, but not one turned up till 03/04. That technician just disappeared after just checking the power supply and said someone would come in evening or 04/04 morning to refill the gas and check.

Another technician turned up in 04/04 afternoon after multiple follow up. But this tech could not find the issue and said will be back after 30 mins.

The worse part, he stopped answering the phones as well after hours of waiting with work in middle.

Regards,
Rishipal yadav

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May 11, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2017

Voltas Customer Care's response Dear Customer (sonurishi2001),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Apr 06, 2017

Voltas Customer Care's response Dear Customer (sonurishi2001),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Apr 10, 2017

Voltas Customer Care's response Dear customer (sonurishi2001),

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team