[Resolved]  Voltas — new product installation and demo

Address:110051

This side maninder from delhi. I purchased a new voltas window ac on 27th april 2019 and till now there is nobody out here to install me ac and for demo also.. What kind of customer service is this. I am just pissed off now. After spending a bunch of amount iam still waiting for the ac to be installed. I have called thrice or twice to register and for complaint also. Few minutes back i got a call from a executive of voltas name ishtiyar khan (‭+[protected]‬) and he straight away ask me that your ac is installed or not and i told me that somehow managed to out ac on window not properly so yes we need it to checked or to installed properly and we need a demo also bcoz its been 2 days iam waiting for the guy from voltas to come but its my mistake that i trust this brand. So at the end i just want the person to be here by today for demo and to check/ install the ac and to register for 5 years for warranty for compressor or else i will have to take some legal action.

Hope to get this issue resolved.

Maninder singh
Was this information helpful?
No (0)
Yes (0)
Jun 14, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 03, 2019
Voltas Customer Care's response
Dear Maninder,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
May 11, 2019
Voltas Customer Care's response
Dear Maninder,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

Sounds are coming from AC and even ice bars are falling from it
Leaking of gas from out box unit
Voltas Customer Care's response, May 3, 2019
Verified Support
Dear Sony,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 11, 2019
Verified Support
Dear Sony,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
I was pitches last year Volta's cooler But this time is not good working so help me
Voltas Customer Care's response, May 3, 2019
Verified Support
Dear Mr. Shukla,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 11, 2019
Verified Support
Dear Mr. Shukla,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4386
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information