[Resolved] Voltas — new product not working

Mk78

from Delhi, Delhi

Address:

122017

We bought an AC 3 weeks ago, brand new, but it didn't work even for a minute after installation. After repeated complaints to the dealer and the service center. The AC is still in the same condition. NOT WORKING. I want a full replacement or full refund. I don't want a repair. Since I had a bought a new product and not a second hand. I paid full price for new product. This is last complaint I'm making and after this going to the consumer court. Please respond today itself.

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Jul 5, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 21, 2019

Voltas Customer Care's response Dear Customer(Mk78),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

May 29, 2019

Voltas Customer Care's response Dear Customer(Mk78),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team