[Resolved]  Voltas — new voltas ac not cooling

Dear team,

I had purchase new voltas 1.5 ton non inverter ac from m/s paresh trading co. Jamkhambhaliya gujarat 361305 during winter season. After installation ac was not used regularly. Few days after when i check the ac, same was not working properly i. E not cooling. I informed your above dealer many times to check the same but they were hiding the fault. Then when i pressured to keep the money which i had paid and also to take back the ac unit, he replace the outdoor unit. After installation the same as working ok. But after 1 week again cooling problem occured. Hence i contacted the same dealer but they used to refused and told to contact the service engineer.

I had also wrote the mail to [protected]@voltas.com
Hence solved the above issue on prompt basis or else i will complain further.

Do also share the area manager contact details for our area mentioned above.

Regards
Bhushan p padh
Jam khambhaliya
Dist devbhumi dwarka
Gujarat 361305.
+91 [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 06, 2020
Voltas Customer Care's response
Dear Bhushan,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team
Verified Support
May 20, 2020
Voltas Customer Care's response
Dear Bhushan,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4387
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information