[Resolved] Voltas — newly bought ac not working

Abheepsha Barah

from Aizawl, Mizoram

Address:

Jorhat, Assam, 785001

I bought an air conditioner on july 20, 2018 from a dealer in our city (Jorhat, assam) named shubham electronics. For the first week it was okay but after that the cooling decreased and now their is no cooling at all. We complained at the dealer but they didnt respond. I assume a very bad ac was given to us or they didnt put the gas while installing properly. Extremely disappointed as we recently bought it and it is completely useless now. I want it either to be replaced or checked properly as soon as possible. Within less than two month ac stopped working and this is no joke. We want full value for our money. Please look into the matter.
Our model no-
Voltas ac 1.5t 183vdzu
S. No 4552241a18dc13091 (In)
S. No 4512305d18dc27391 (Odu)
Registered mobile no - [protected]
Buyer name-bimal bora
State - assam
City - jorhat

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Oct 10, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2018

Voltas Customer Care's response Dear Abheepsha,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Sep 07, 2018

Voltas Customer Care's response Dear Abheepsha,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team