[Resolved]  Voltas — No action taken towards my complaint from last year.

Address:	40033
Website:	www.voltasac.com/index.php?option=com_forms&view=pages&layout=complaint&Itemid=30

Request no. - [protected] on 18/04/2017
Request No. - [protected] on 20/04/2017
Request no. - [protected] on 28/08/2016
complain mailed to you on 15/09/2016 - 24/09/2016 - 26/09/2016 -
28/09/2016 - 29/09/2016 ([protected]@ voltas.com, [protected]@voltas.com,
[protected]@voltas.com)
Request no. - [protected] on 04/09/2016
Request no. - [protected] on 24/09/2016

I am calling to your customer care from last yera (28/08/2016).But no such course of action has been taken till now (20/04/2017). I have paid an amount of Rs. 9300 to your technician who visit on mycomplaint on 04/06/2016 he repaired my ac condenser, Changed my ac internal fan motor, Gas Charge, Service Charge and transport charge Rs. 500 extra. And provided me six months warrant for internal fan motor.

But from the date I have complaint on 28/08/2016 no action has been taken till now.

On 24/09/2016 I have again call at you customer care where he transfer my call to Mr. Rakesh from A.A. Solution (Authorized Service Center For Voltas Ltd.). The person their refuse to complete my complaint. Between this winter starts and ac comes in not use and matter comes to cold bag. Now I need my ac but the problem is same as earlier so whats I get after spending approx 10 k.

Sir, why we customer buy such big brand products. To get treat like this ?

Kindly replace my defective part of my ac. I heart fully request you to take a proper course of action towards my complain.

All details of request no. are mentioned above.I have all records related mails and billing records if needed. Mobile no. [protected]