[Resolved] Voltas — no response and poor service

Sagar Mukherjee

from Jamshedpur, Jharkhand

Address:

East Singhbhum, Jharkhand, 831009

On 11sep 2017, i lodged a complaint against my volta's split ac about no cooling and then on 13sep 2017 service person came from atoz repairing shop, sonari, jamshedpur and told me to change the condenser tube into copper as the previous was of aluminum and they found a leakage on it. After a hefty service amount (₹8500) and a long service duration (9 days) just within 2 hrs after the installation abnormal sound coming from the outdoor unit.
Called several times but no response and feedback came.

Please help.

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Nov 8, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

Voltas Customer Care's response Dear Sagar,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Oct 06, 2017

Voltas Customer Care's response Dear Sagar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team