[Resolved] Voltas — No service for a/c repair

sidd6187

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110075

My Window A/C of 1.5 ton bought on May 2013 needs a new remote as its remote is not working. The temperature switchboard attached to A/C is also not working properly.
I have made the 1st complaint on 2nd April 2016 but even till today (15th April 2016) nothing has been done from Voltas side.
I have never seen such a poor service of any A/C manufacturer in India.
If it is not resolved soon I will be having an extremely bad taste and will recommend in future to everybody not to buy India products.
Hope you will resolve the issue soon.

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Aug 9, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

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Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear Customer (sidd6187),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear Customer (sidd6187),

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team