[Resolved]  Voltas — No service given by company

Address:122002

Purchased voltas windows ac from snapdeal. Received product with broken part. Refund or product return rejected by snapdeal and voltas both. Requested voltas to get the installation done but no response received hence got it done by calling 3rd party from market. Now when 1st free service is due no response from voltas service center. Customer care guys only read the scripts of sorry and thank you. Service center is telling today, tomorrow for last 3 days but still nobody came. Very disturbed how can such unprofessionalism and ignorance be handled in our country. People sell product, collect money and just fly away.
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Aug 6, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
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Dear Customer (bsdardi)

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear Customer(bsdardi),

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal
Dear Customer(bsdardi),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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