Voltas — No service provided by the company. | |||||
Dear sir, It's a matter of sorrow for me that I am a customer of India's worst company ever. I have a Voltas Split AC. Now my AC is not working properly so that i have logged a complaint of my AC but no one visited my house to attend the complaint. Also voltas customer care as well as voltas service center delhi named Dew Point Refigeration making fool of their customers by giving invalid reasons. Most important the language and tone used by the voltas service provider is very worst. I never buy or suggest any one to go for voltas. Now i am very fed up with voltas company. I also mailed you several times for this issue but voltas never give any response to me. So i realised that you all are same and going in one direction of making your customer fool. I have logged a complaint on 22 April 2016 but no one visited till now. And I recieve a sms on my phone that your complaint have been cancelled due to reschedule but call center executive says that your complaint have cancelled because you didn't show the bill of your AC to technician. But the reality is that no one visited my house to attempt the complaint. Voltas is just making fool of their customers. I have so many proofs to show that voltas are just cheating with me. I recorded all the calls that i have called to voltas till now and i will go to consumer court and attach all the proofs that i have so far. My reference no. is [protected]. Jitender Kumar. [protected]@gmail.com Was this information helpful? | |||||
Voltas customer support has been notified about the posted complaint. | |||||
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Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.
Regards,
Voltas Online Team