[Resolved] Voltas — non availment of service.

sahusurajnarayan

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400012

I purchased a voltas a/c (Air conditioner) from a dealer in parel, which guranteed free service 2 times in a year and i have also requested them to 3 times (Even personal complaint) made to them, but still they have not came and the period of 1 year is elapsed for the service which means a betrayal made to me. Please recommend me what are the future steps to be taken, or else i think this is the treatment to us.

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Dec 12, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2018

Voltas Customer Care's response Dear Customer(sahusurajnarayan),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Oct 04, 2018

Voltas Customer Care's response Dear Customer(sahusurajnarayan),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Oct 25, 2018

Updated by sahusurajnarayan Sorry for the delay in Response, The Seller has not provided any service or haven't call me.

Verified Support

Oct 27, 2018

Voltas Customer Care's response Dear Suraj,

In order to assist you. Kindly share your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Oct 27, 2018

Updated by sahusurajnarayan Sir, where can I get my complaint no. please help me

Verified Support

Oct 29, 2018

Voltas Customer Care's response Dear Suraj,

In order to look into your matter. Kindly share your mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team