[Resolved] Voltas — Non service

sakhujas

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

A complaint was lodged with voltas under their request no [protected] towards the repairs of cooling coil & gas filling, on 07.08.2016. 6250/- paid towards the charges.

Again complaint lodged on 20.09.2016 vide their request no. [protected] their engineer came & told us that gas is leaked due to their improper fitment last time, he took the snaps where the cooling coil was fixed. They took 350/- visiting charges from us & told us that the ac will be taken by them the next day & returned back on 22.09.2016. But they came in the evening & just pluged the ac & went away without waiting for the ac to run properly.

Again called their toll free no. [protected] on 22.09.2016 at 23:59 & on 23.09.2016 at 13:11, but despite assurance no action at all, no request no given this time.

Take action immediately as we are suffering without ac.

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Oct 25, 2016

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2016

Voltas Customer Care's response Dear sakhujas,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team