[Resolved] Voltas — non service of ac for 2nd free service.

C.V.Shajan

from Mumbai, Maharashtra

Address:

Raigad, Maharashtra, 410221

The concerned service man did not turn up for the 2nd free service of our a. C.
And after contacting the authority they are charging for the service saying the product is out of warranty.
The error occurred from the company's part is not bare able by the consumer because it's not our fault that the service man did not turn up for the second service and the service man did not even bothered to contact as for reminder or any as such.
What kind of service is delivered by voltas?

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May 27, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2018

Voltas Customer Care's response Dear Customer(C.V.Shajan),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Apr 26, 2018

Voltas Customer Care's response Dear Customer(C.V.Shajan),

Thanks for sharing your details. We are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Verified Support

Jul 02, 2018

Voltas Customer Care's response Dear Shajan,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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Comments

Venkatesh Pathi

from Hyderabad, Telangana

I am P.Venkatesh I have purchased a Voltas air cooler of capacity of 70 lit it is not pumping water and cool air is not coming
My contact no is [protected]. [protected]

Voltas Customer Care's response, Apr 26, 2018

Verified Support

Dear Venkatesh Pathi,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

Voltas Customer Care's response, Jul 6, 2018

Verified Support

Dear Venkatesh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team