[Resolved]  Voltas — not installing ac after purchase

My Name is Sandeep, I am writing in regards to the Service Request No. - [protected] that was made on 16th of June’19. It is so disappointing to see that a brand like Voltas is so unprofessional. No one is coming to install my AC. The technician from Muzaffarpur denied to Install my ac due to a different district and According to the database of Voltas the pin code and my area are in Muzaffarpur (Olipur - 843117). After follow up of multiple time there is no response. Very Poor after sales service by Voltas service providers. The contact number of Muzaffarpur Service centre is [protected] (Rajeev Ranjan).
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Aug 7, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2019
Voltas Customer Care's response
Dear Sandeep,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jul 06, 2019
Voltas Customer Care's response
Dear Sandeep,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

Totally unsatified with product...since taken so many services taken but all in vail... Taking 5-5 hours to cool room... Sweating even at 16 degree...v bad servise...v disappointed after taken this product...
Voltas Customer Care's response, Jun 21, 2019
Verified Support
Dear Shweta,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 29, 2019
Verified Support
Dear Shweta,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Valtas company tecnitions are irresponsible they have not value for customer time and money, wrost behaviour so bad attitude, from 2 days I am waiting for technition but they have bad behaviour the saying but not come and not responding phone also, they are layer, very bed service won't deal with valtas never I anybody won't want to be harres
Voltas Customer Care's response, Jun 21, 2019
Verified Support
Dear Prajapat Hari,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 29, 2019
Verified Support
Dear Prajapat Hari,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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