[Resolved]  Voltas — Not proper service & wrong commitment given by your dealer snehanjali in boisar

Address:	Thane, Maharashtra, 401501
Website:	www.consumercomplaints.in

Dear voltas,
We are from pink city, shop no.06, mahavir market, ostwal, boisar.
Voltas a/c 1.5t-sac 185cya. Voucher no. Ord1730351. Dated: 8/8/2015

This is to inform you we are really upset due to your dealer snehanjali in boisar. We have complained so many times about cooling of our ac. But still its not cooling. We are facing this problem since 4 months as due to this we are facing our business loses. As we are having our clothes ladies shop. All the customers are feeling irritated due to hot in our shop. Today i went to snehanjali & talked to the person he misbehaved with us. He told if you want good cooling then you will have to pay for it. Why should i pay for that? He started shouting on us? & at the time of purchasing we asked him that whether you are giving us outer of alumimium or copper. As we want copper only & he commited us that it is copper only 5 star. But today i came to know that it is aluminium. Plz try to make permanent customer. Sirf chipkane ka kaam mat kro. Kyunki paise ped pe nhi ugte. Now what to do wth that ac. As he has committed us wrong. He has lied to us. He also told tht ki ye hamara kaam nhi hai ki hum jaake dekhe. Ye apko kaam karwa ke lena hai. But if we could have beeen technicians then we do we have called up your technicians. The same thing has been happened with my father alsso. Plz try to solve it as soon as possible or else i will take some other actions. The name of voltas is very excellent in market. Thats why we took your companies ac. Due ti this people your voltas is going to suffer & ur name is spoiling. Hope you will solve it asap.