[Resolved] Voltas — p3 error code on voltas ac bought 5 days back

Vishal_dba

Address:

Bangalore, Karnataka, 560100

Hi team,

I am getting p3 error code on the ac bought 5 days back. I want you guys to fix this as soon as possible or replace the entire ac set because problem within 5 days is completely unacceptable. I turned off but again p3 error reported in display after 1 hr.
Secondly, i reported for cooling issues with request id - [protected]. None has reported as of now. For installation i had to follow-up multiple times with email and call. Your technician demanded additional money which i have also posted in the email.
Guys, whosoever else is have issues like this with voltas just record the instance let's sue the company for pathetic service.

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May 24, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Apr 22, 2019

Updated by Vishal_dba As per the last 3 call recording Voltas was about to visit today(call recording attached in email sent to Voltas) but no visit done today.Now they are scheduled for tomorrow visit between 12-2.

Please note that every harassment caused to the customer is being documented.

Verified Support

Apr 23, 2019

Voltas Customer Care's response Dear Vishal,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jul 16, 2019

Voltas Customer Care's response Dear Vishal,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Comments

Ruby Rai

from Badlapur, Maharashtra

Recently installed voltas split ac around 2 weeks back... suddenly showing p3 error..what the damn thing is that...AC is not working since then properly...so dissapointing to face such a pathetic problem so soon...

Voltas Customer Care's response, May 7, 2019

Verified Support

Dear Ruby Rai,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, May 15, 2019

Verified Support

Dear Ruby Rai,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team