[Resolved] Voltas — pathetic behaviour | |||||
Request id: [protected] I got my voltas air conditioner serviced, (Which is in extended warranty) because gas was leaking. During purchasing of extended servicing they didn’t disclose transport charges/hidden charges even asking it several times. During last service with above request id they asked for transport charges and my mom complaint about the same, they responded in very ill manners “ab karna hai thik ya nahi”. Even during delivery/reinstallation of ac these sick people responded in very pathetic way “cooling kar to rha hai, or kya loge”. Is this how voltas gain customers? Or is it new way of advertising? Pathetic, very disappointing.. Even mumbai’s taporis have better language skills then voltas staff.. Complaint has already been submitted. Complaint no. [protected] Was this information helpful? | |||||
Jun 5, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Apr 30, 2018 Voltas Customer Care's response Dear Prince Mendiratta, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team Verified Support May 05, 2018 Voltas Customer Care's response Dear Prince Mendiratta, We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com. Have a nice day. Regards, Voltas Online Team | |||||
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Sir I purchased voltas ac 1.5 tones in Nellore and presently staying at Anantapur . When I approached voltas customer they rejected free service reason is in installation not done by u people.
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