Voltas — Pathetic service request management

Address:

New Delhi, Delhi, 110092

I had requested voltas for paid service request, I received request number - [protected] and was told during call that we will arrange a visit today itself as it was requested that it's very urgent beca(use there is water lickage as well) but I received the message that engineer will visit in two days. Even after two days there was no communication from voltas. When I called voltas customer service people, they rescheduled the visit and was not sure also when engineer will visit. I requested to speak to the supervisor, I was told supervisor is not available and then I said I will hold till he gets free...then Executive disconnected the call. This is not the first circumstance, I have faced many such circumstances. If this is the kind of service we receive from Voltas, it's really pathetic and I would never recommend it to anyone.