[Resolved] Voltas — pathetic service, technician not coming for service it's been 7 days.

deveshdubey

from Mumbai, Maharashtra

Address:

Aurangabad Jageer, Lucknow, Uttar Pradesh, 226012

I've purchased voltas 1.5 ton split ac on 8/6/18 from electronic bazar, gomti nagar, lucknow. It is under warranty and it's free services are not availed yet, i've requested for service on 1st may 19, my sr no. Is [protected] my registered mobile no. Is [protected], it's been 7 days no one came for service yet, even my service request got cancelled automatically, when i called customer care, the customer care executives are keep promising they will resolve issue same day, but i've got no resolution yet. It is really very frustrating, i've made mistake buying voltas product. It is the first and the last voltas product i've purchased, i'll never go for voltas ever, neither i'll recommend anyone to buy the same.
#naam bade darshan chote.

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Jul 7, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 08, 2019

Voltas Customer Care's response Dear Devesh,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

May 08, 2019

Updated by deveshdubey My issue has been resolved, Thank you very much.

Verified Support

May 30, 2019

Voltas Customer Care's response Dear Devesh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team