[Resolved]  Voltas — Pcb not working and need to refund

Address:Panchmahal, Gujarat, 389350
Website:voltas.com

Dear sir i brought new voltas split ac on 28/03/2017 and on 6 may 2017 its stops working. After long flow-up with customer service and service center, technician visit my home on 13 may 2017. After inspection he says ac unit power circuit board (Pcb) need to replace. From last two days i am regularly takes flow-up with service center. They give feedback part will be pending from voltas side. Now i call to voltas cce says after 24 working hours my problem is solved and raise a different complaint. 6/05/2017 breakdown request no-[protected] 16/05/2017 breakdown request no-[protected] now i am frustrated from your service and customer support. Please solve my problem as soon as possible or take your product and refund me asap. After long fllow up with cce i get asm number on 17/05/2017, he says your issue will be solve after two days. Now i am calling but he did not pickup.

I am very frustrated please take back my ac and refund me, i never suggest or buy any voltas product in future
Was this information helpful?
No (0)
Yes (0)
Jun 22, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 19, 2017
Voltas Customer Care's response
Dear Customer (Tarangk79),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jun 28, 2017
Voltas Customer Care's response
Dear Customer (Tarangk79),

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4384
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information