[Resolved] Voltas — poor after-sales service - inverter ac | |||
I bought voltas ac last year and was installed by voltas technicians at my home in gurgaon. This year i shifted from gurgaon to hyderabad, Got ac dismantled by voltas technician (Sr - [protected]) at my gurgaon residence. Got ac installed by voltas technicians (Sr - [protected]) at my hyderabad residence. The ac was not installed properly, was not cooling, below are requests open from last month, Sr - [protected] and sr - [protected] Technician visited once charged us got refilling but problem not resolved. They simply close the requests without actually solving the problem. My family is having a real tough time in this hot summer due to inefficiency of voltas on solving the issue while ac is still under warranty. As a last resort, i am raising this formal complain, i would raise this in social media platform if my issue is not resolved this week. Was this information helpful? | |||
Jun 14, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 14, 2019 Voltas Customer Care's response Dear Manish, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
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