[Resolved] Voltas — Poor after sales services complaint no [protected]

FcaShivam

from Chennai, Tamil Nadu

Address:

New Delhi, Delhi, 110007

This is in reference to the above mentioned complaint number.
Despite repeated requests and phone calls no action has been taken on the companies end and the problem with the AC still persists.
Request you to look into the matter and do the need full. First they said that ac was low in gas and charged for filling gas. Then within a week gas leaked again. Then they said the condenser of ac is faulty and will be changed but no one has come to change the condenser. I have been calling them repeatedly for past 25 days still i am facing problem

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May 27, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Apr 24, 2017

Updated by FcaShivam Sir
We have booked a complaint on 23 March 2017. Till date the complaint is not dissolved. First time technician said there is gas leakage and charged rs 2250. According was still not working. Then they said compressor is out of order. The next man said condenser is out of order and demanded 50% of the cost in advance. Till date he had not turned up.
SANGITA GUPTA
[protected]

Verified Support

Apr 25, 2017

Voltas Customer Care's response Dear Customer (FcaShivam),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team