[Resolved] Voltas — poor aiamc support given by ame chhiye at gandhinagar, gujarat

roc-gnd

from Ahmedabad, Gujarat

Address:	Gandhinagar, Gujarat, 382010
Website:	[email protected]

Dear sir (Customer support head),
The indian coast guard coastal surveillance system (Functioning 24 x 7 for national coastal security) located at udyog bhavan, gandhinagar is provided with voltas acs for ambient cooling. The service provided by your local rep ame chhiye under aiamc signed by m/s bel, bengaluru for voltas ac is very poor. Proprietor mr jignesh shah never sends service rep at time to rectify the defects and sometimes even does not take our phone calls. Overall response towards customer support is very poor. Several times the above said matter has been already brought to the notice of mr. Ankur thakor (Area service manager, ahmedabad region) and there is no improvement till date.
In view of the above, it is requested to solve the issue and arrange alternate aiamc service provider for indian coast guard.

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Jul 28, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2018

Voltas Customer Care's response Dear Customer(roc-gnd),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Jun 27, 2018

Voltas Customer Care's response Dear Customer(roc-gnd),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team