[Resolved] Voltas — poor and pathetic service from voltas service team

[Resolved] Voltas — poor and pathetic service from voltas service team

R rajan rajesh from Gwalior, Madhya Pradesh

We had raised complaint for a fresh ac purchased from punalur kerala (Kurumpelil electronics in april 2017. (Model split ac 1.5 st 183jy 3s) We had logged the complaints on 19th august 2017 for non working & followed up with various personnel calls for repair of our ac, voltas ac Service engineers had taken away service parts on 19th augusts for repair & have still not got the same replaced Our ac is completely kept open for want of repair & there is no response from the team in-spite of various follow up... My parents are getting completely harassed by the company & now i am being forced to intervene for resolving this... Voltas has completely tarnished the image we had about the company, when we had purchased the same.. Requesting once again to resolve the issue on priority Was this information helpful? No (0) Yes (0)
Nov 13, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Oct 03, 2017 Voltas Customer Care's response Dear Rajan, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team Verified Support Oct 13, 2017 Voltas Customer Care's response Dear Rajan, We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com. Have a nice day. Regards, Voltas Online Team
Add a Comment	Share
Submit Close