[Resolved]  Voltas — Poor customer support

Address:

Puthen vilayil , NSS MM Junction Pandalam P. O. Pathanamthitta (dis), Kerala

I had been contacting one of your service agent in Kundara (Adoor, Pathanamthitta-Kerala) for checking on my AC which stopped cooling a month back. I had to call them for almost 10 times for sending someone to check on my broken AC and when they came in they left it unfinished and the condition of my AC is still the same. They promised me that they would come back and check it today, but I didn't get a proper response when I called them. Hence, I thought to let you know that this is how your team is dealing with your customers. This is unacceptable. I hope you would take this experience into consideration and do the needful to satisfy your customers