[Resolved]  Voltas — poor service by voltas

Address:

Gurgaon, Haryana

Hi,

I have bought voltas inverter ac which was installed by your service provider sahil. On the very next day the ac stopped cooling. We have registered a complaint regarding this on 4 june with the complaint details as follows-
Your request no. Is [protected].
The person who was given task for this job did nog responded for two days. After so many calls he came on 7 may and told us that there was some problem due to wrong installation by the service boy and gas has been leaked. Then he told us he will come tomorrow. Next day he refused to come and told us that invert ac are being taken care by another branch. We again filed a complaint with voltas service centre they told us that some other technician will come and then after one more day the technician reached us to tell us that he does not have gas of invert ac and somebody else will come. We have called at voltas main office also and contacted mr. Om prakash (Area service manager) but there was no response from that side. As a customer i feel high unsatisfied by the behaviour show to me from the company. I have no idea weather you will provide me service or not because all have been listening from you is that your complaint has been forwarded from our side. I will be filing a case against this matter in the consumer court. Such a poor service really very saddening and disappointing.