[Resolved]  Voltas — Poor Services and no response from service personnels

Address:Aligarh, Uttar Pradesh, 202001
Website:www.voltas.com

I purchased the split air conditioner from a authorised dealer at aligarh on 10th march 2016.
After under warranty service, it was observed that there was loud sound coming out from outdoor unit of the air conditioner. Therefore, 1st complaint was registered on 11th march 2017, complaint no [protected]. However no one turned up for many days. After continued pursuance, a service man turned up on 20th march 2017. He checked the outdoor unit, but the same loud sound is still emitting from the outdoor unit. He did not bothered to find the fault and fix it and went off saying he will come again to fix it only to never return.
Now since then, many calls have been made but no one has turned up.
Very poor service providers and worst and careless services are being provided by tata’s.
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Jul 2, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 23, 2017
Voltas Customer Care's response
Dear Customer (syed.nazim4),

We are sorry for the experience you had. Please share your contact number at voltas.[protected]@gmail.com. so that our team can assist you.

Regards,
Voltas Online Team
Verified Support
Jun 01, 2017
Voltas Customer Care's response
Dear Customer (syed.nazim4),

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
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