[Resolved]  Voltas — poorest voltas service for ac, highly unsatisfied

Address: Belanganj, Agra, Uttar Pradesh
Website: voltasservice.com

Voltas customer service deptt. Is very harassing and unjust. I have logged a service complaint for pcb replacement in my ac under warranty since 7th april. Its been almost a month and the service team is ridiculous not answering at all.

I dont think they are going to do that. Poorest service and very irresponsible team. Never answer phone calls, and when visited service center, they lie that visit will be made, but do not handle the issue

Never going to buy a voltas product.
I just discouraged 2 friends from buying voltas ac.

Its 38 degree centigrade, people are sweating with heat, but voltas has no concern for their customers.

Going to approach my brother in consumer court, delhi.

#unsatisfied
#poorvoltas
Was this information helpful?
No (0)
Yes (0)
May 29, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Apr 27, 2019
Updated by ashmit0806
Request no. [protected], [protected] on https://voltasservice.com
Verified Support
Apr 27, 2019
Voltas Customer Care's response
Dear Ashmit,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Apr 27, 2019
Updated by ashmit0806
If you are just going to call the Agra service center, please think something else, its a very very irresponsible team.
Waiting since 21 days, request unfulfiled.
Verified Support
Jul 29, 2019
Voltas Customer Care's response
Dear Ashmit,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
 
1 Comment

Comments

Request no. [protected], [protected] and [protected] raised on https://voltasservice.com
Voltas Customer Care's response, Apr 29, 2019
Verified Support
Dear Ashmit,

Thanks for sharing the requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update.

Regards,
Voltas Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    4440
    Pending
    132
    Resolved
    3044
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information