Voltas Complaints & Reviews

My request no.: [protected] dated 10th april 2019.
A based on the above a service boy from comfort solution, dwarka came to me on 12 th april and after checking said that the a/c needs refrigerant charging besides usual servicing and for that he has to take the unit to his work shop. The total expenses will be rs 2850 /-which includes refrigerant charging, servicing and transportation. He further said that in case the payment is made...

I purchased a window 1.5 ton ac voltas ac on amazon (Order[protected] dated 05 apr 19 and asked for a installation service request through voltas customer care with request no [protected] dated 07 apr 19.
The technician allocated for the job was highly unprofessional and did the work in haste. He broke the front grill locking mechanism and somehow fixed it at that moment. But it came out after sometime.
The technician...

To voltas,

I am writing this email to inform you that i have been appalled & disgusted with the way voltas is providing service to its users, i raised a ac servicing request & the person who had come to service the machine told me that the gas is leaking & he would be testing the machine to know from where the gas is leaking, it is been more than 10 days the machine is still not fixed & the person is delaying day after day...

I have requested for warranty service from last one week. But there are negetive response. So i am not satisfied with voltas service. When i called the service station they said toady your service has been done but no serviceman is free to coming at our home for our ac service. I am thinking to buy 10 new ac for office purpose but due to this bad experience i am forced to change the brand from voltas to others....

After my complaint on 10 apr 19 regarding installation, the installation of my 1.5 ton ac were carried out on 11 apr 19 and i have paid full installation charges. However, after one hr of running water started dropping down from the ac and i informed the same to the technician. They again came on12 apr and found that the drainage pipe fitted is improper. When i enquired about the same they refused to change the pipe. Voltas is simply fooling...

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Electronics & appliancesvoltas...

I have purchased 1.5 ton ac from r. A. Electronics in vadodara in oct 2017. I am extremely annoyed and unhappy about this product quality and lousy customer service by your company authorized service center. Within a span of 1 year, i had to get the gas recharged and also pay for that and the same problem continues every 15 days / one month. Your service center person (Mr. Aadil) in baroda had promised that if there will be gas leakage now,...

Dear team colts,

This is to inform you that i have purchase voltas ac from vijay sales on 6the march 2019 and it was delivered at my home on 7the april 2019. When the delivery takes place delivery boy said that installation will be done in next 24 hrs. So i wait till 2 days but no communication received from voltas and vijay sales for installation. So i have called to cuatomer care of voltas and vijay sales respectively but...

Last summer voltas charged rs 3200 to fill the gas. This summer i called voltas for maintenance service and now they say that the gas leaked and i must pay again for the gas filling. Why a customer has to get gas filled every year if the voltas people didn't fitted and sealed properly after refilling it last year. I strongly believe that gas is required to be filled once in a 5 or 7 years and not each summer....

Dear care,
I have purchased new window ac from electronics desire palam delhi they have taken charges of installation and assign the person anish but he gives time 6.30 pm for installation of ac but did not reached on given time and when i have talk them he is speaking abuse things which was not accepable so i m also not accepting from your company.
I am really disappointed from your services, i have taken ac for urgent uses...

We had got the voltas air conditioner in 2016 in noida and for one whole year it had not any problem. After shifting to visakhapatnam, the ac would not give cold air. We called up for getting it repaired, so the person who came said that the gas had leaked. So after 4 days the ac was given back and it started cooling. After a few months the same issue came up. So we called up and the same process was repeated. This happened 4 times after...

Dear sir,

Air conditioner has been not cooling since 27th of march when I got first service on 27th of march in warranty .
And I've been complaining many times since but I didn't get any revert until this is worst service this is unbearable, whenever I call they adulate it's been 16 dayz and now I want AC in well condition as soon as possible...

It's registered name is Anam.....

Complain request number: [protected] 2nd apr
Technician: [protected] 3rd apr
Called but failed to give an appointment. He was insisting that he will call before visit.
When i was insisting him to give roughly appointment, he disconnect the call. Bad behaviour.
Without appointment means i have to stay at homewhole day. Then i called voltas service center. They assured
Me that the technician will visit next...

Bought 2 premium Voltas inverter AC on 22/09/17. It was cooling for 20 days in Ist season and 6 months in next season 2018. This season on starting ac one of them was not cooling. Made a complaint at customer care. Visiting service executive told me that the cooling coil is badly damaged and leaking gas from multiple sites. So my Rs 37500/ inverter AC needs expensive repair (Rs 13000 for gas filling and coil replacement) after 1 just season...

Hi, i purchased a premium inverter ac 1.5 tonne from one of your authorized dealers in gurgaon on 31.03.2019. The serial no. Is 4552140a17hc06145. The product got delivered the same day and installation was booked for 02.04.2019. I got a call from the installation team on 3rd april that they will come on 4th (2 days delay already). But upon my insisting the team came on same day. 2 amateurs came late in the evening and they installed the...

Since purchase of some units of voltas split ac 1.5 tonnes. Neither in warranty period not thereafter in paid services /repairs any satisfactory work is done by service centres/partners appointed by voltas and it appears to be a big mistake to buy this product as unending problems from beginning till date are there and nobody in company or service partner /centre is concerned. Latest request no is [protected] dt 9.4.2019
Neither company...

I had purchased 2 ac from tatanagar electrical s sambalpur odishadt 27.03.2019, vide bill no 73, till date 11.04.2019 the ac is not installed. The voltas instlation team is not responding to me. This type of service is not expected from voltas. Now i am mentally prepaired to return the same to dealer and purchase new one from samsung. Please do the needfull...

Hi,
We purchased 1 ton ac of voltas last month (Invoice attached). The installation was done on 22nd of march. The same day when we turned the ac on in night, it was giving heavy smell of burning. The smell was so much that we immediately turned it off. We purchased this as in this hot weather, we may get relaxed but we were very much disappointed by the this ac. We have earlier used godrej ac but it never gave any complaint. We...

We have purchased 1 ton split ac of voltas last month and installation was done on 22nd march. The same day when we turned on the ac in night, it was giving burning smell. We are very much disappointed with the ac. We earlier had godrej ac but it never smelled burning and never given any complaint. Please resolve it at the earliest possible.
Mohit aggarwal
[protected]...

I purchased a voltas split ac last year. After 2-3 month's of installation, It started less colling as compare to when i installed it. But i thought it will be fixed in next free service. Now 12 day's before i called to customer care center and fixed a appointment for my ac service.
After 2 days a technician came and just washed its filter and said now your ac is ok. I was trying to make him understand that colling of this ac has...