Voltas — Product Not installed

Address:Allahabad, Uttar Pradesh

I have purchased Voltas 1.2 Ton split AC. I requested installation request No. [protected] dated 14th of May 2015. I have followed up with them for at least 10 times on the customer care [protected], Every time i got response that the technician will visit my house today. Sadly the product is not installed till 19th of May 2015. I am provided mobile no of a technician which is not working. The customer care executive are themselves not sure about the visit. I have requested them that if they are not able to get the AC installed i will get it done from other technician but i received response that if i get it installed from other technicians the warantee will be canceled.
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Voltas customer support has been notified about the posted complaint.
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Dear Istadeva Mishra,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

Regards,
Online Team
Voltas

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