[Resolved]  Voltas — product service is not being on time

Voltas should be given highest accolade of bluffing it's costumers. We are tired of making calls and complaining from last 2 months and there is no back call or self approach from company's side and that's not satisfactory. Our ac is not cooling even though there was one time gas filling by voltas service for which they charged ₹2800 with 3 months guarantee... And from that time we are asking them to check our ac once again coz there might be some other damage in ac.. But the service providers keep delaying.. And one thing serious but at the same time strange is that... The foolish mechanic coming to check ac once not coming or picking up the call again... I mean seriously is this tue way to treat your customers that too senior citizens... Shame on u. After our so many calls and requests they sent us one new mechanic again on 1june.. Who checked again and said that he will come tomorrow again and there is minor damage but that tomorrow never came... He cheated # mechanic... We are not understanding why the hell they are doing this... Are they doing it to every customer? But ya i hv to say that voltas is such a speck on the name of brand. And half the summer is over now when they will come in winter or next summer?
Was this information helpful?
No (0)
Yes (0)
Jul 17, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2019
Voltas Customer Care's response
Dear Sanya,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jun 15, 2019
Voltas Customer Care's response
Dear Sanya,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4386
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information