Voltas — Prompt malfunction of voltas airconditioner exactly a week after expiry of warranty period

Address:

Chennai, Tamil Nadu

I bought a voltas 1.5 ton split a/c from croma t.Nager branch in chennai on 8 june 2014. Exactly a week after the expiry of warranty period of one year the airconditioner ceased to function as one. We called the service section of croma who sent us a technician from an authorised voltas service partner ( merit enterprises chennai 34) on 1.7.2015. He had a quick look at the a/c and said that there was a gas leak possibly due to the presence of the adyar river in our neighbourhood !! While this is laughable besides being debatable, we are shocked that a company like voltas sells such substandard products through its tata showroom from where we buy most of our electonic and electrical goods .
Since we paid rs. 39, 000/- for this product we wish we were told that the product will last only for one year. Then we might have bought a cheaper but more efective chinese airconditioner which does not make such claims.

So much for being indian buying indian and being cheated by indian .