[Resolved]  Voltas — Purchased a ac of 1.5 ton not getting cooling after a week of purchase

Address:

Ahmedabad, Gujarat, 380058

I purchased a 1.5 ton of split ac of voltas co. From amazon. After one week not getting cooling in our room. Complaint has been lodged since 4 days but no body is responding. Install guys told me we have not installed so we will not give you one yr guarantee. It's voltas co. Responsibility to give us one yr watantee or a person who install my ac is responsible. If your install person charge me rs. 2500 where market rate is 1500 why anybody will give rs 2500 for same work. Regularly i m talking to your customer care staff and local install guys they are very adamant not to give me proper solution. I hv all communication recorded it will be flash if i am not getting proper solution for this. Today your customer care ladies told me to check your ac the person will visit today evening but now when i called some other person name didar told me today is our holiday so nobody will come. There is no proper communication i am getting.

Regds
Deepak mishra
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