[Resolved]  Voltas — rat issue

Address:Mahbubnagar, Andhra Pradesh, 509125

Given complaint 3 months back on rat issue waited for new part as service unit told but they repaired not given new part local dealer venkat mahaboobnagar telangana asking money for repair i gave complaint with in warranty period service unit told don't give money but after repair asking money. Complaint given before summer resolved after summer poor service here got message problem resolved with rs:0 but asking money after repair am i waiited for new part not for repair free service also not done
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Jul 15, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2018
Voltas Customer Care's response
Dear Customer(lpk123),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jun 14, 2018
Voltas Customer Care's response
Dear Customer(lpk123),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Complaint comments 

Comments

The installation engineer put scratches on indoor unit, and after installation water draining in bedroom. Have been complaining but no -one revisited to rectify the problem, only false promises that someone is visiting in 5-10 min.
Voltas Customer Care's response, Jun 6, 2018
Verified Support
Dear Customer(sengupta80),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 14, 2018
Verified Support
Dear Customer(sengupta80),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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