[Resolved] Voltas — received damaged voltas window ac

[Resolved] Voltas — received damaged voltas window ac

N nitin gupta1405 from Delhi, Delhi

I have purchased voltas 1 ton window ac on 21/03/2018 from hariom retail pvt. Ltd. Ashok vihar, delhi, wide invoice no. Avg1594/1718. At the time of installation it was found that internal thermacol block was broken. At the time of changing the broken thermocol by voltas mechanic on 24/03/2018, fins were damaged badly while replacing the thermacol by the volatas mechanic, so i requested to replace the damaged ac by new one but till now no action taken. After waiting for about 15 days i again complained wide no. [protected], dt 10/04/18. The voltas executive came on 12/04/18 and i shown the photographs of the damaged fins to the executive but no action has been taken. I request voltas company to refund my entire amount as i am totally unsatisfied and not interested to keep the damaged ac. Regards Nitin gupta Was this information helpful? No (0) Yes (0)
Jun 1, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Apr 13, 2018 Voltas Customer Care's response Dear Nitin Gupta, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team Verified Support Apr 28, 2018 Voltas Customer Care's response Dear Nitin Gupta, We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com. Have a nice day. Regards, Voltas Online Team
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