[Resolved]  Voltas — recent ac purchase and ac repair

I have purchased voltas inverter ac on may 31 2020. It worked fine till 11 july 2020 and suddenly it started showing an error pc 01. I believe there was a voltage fluctuation and thereby that error took place. We logged a complaint with voltas customer care, we had a technician coming in to check after more that 24 hours. He had checked and suggested us to contact the line man as we were apparently receiving high voltage. Line man checked and informed that we are receiving the voltage what every house is receiving and not high voltage. I had to lodge complaint again with voltas for technician visit. This time he had told that pc board in th external unit is burnt and need to be replaced due to high voltage. Was it not his responsibility to check and inform properly in his first visit? We had the same technician coming in two times. All this process any way took a week now they say the pc board has to be ordered and received from mumbai and it will take more than 10 days. So we have no ac working for almost 15 days in jut 2 months of purchase. Is it not your responsibility to give speedy response to your customers? I am highly disappointed with the customer service of your company. I want a quick solution from my problem. I would never recommend any of my known people to buy voltas ac.