[Resolved]  Voltas Refrigerator — Voltas refrigerator issues

Address:Banaskantha, Gujarat, 385310
Website:Www.consumercomplaints.in

Hello,

I have bought a volats refrigerator from hiten sales agency
Dhanera 385310 (Ng)
Before almost 6 months ago, and we are kind of tired and hacked with unproductive performance of your machine, which is in return standing as an wrong investment over your products.

We have asked for services and technical support for more then 10 times, but i every time your guys shows up and repair the machine, it breakdown after sometime.

We have been using your refrigeration solutions from a long time, as we are in business of dairy products, we already have more then 25 machines that are currently working fine in other outlets (Stores), i believe this particular refrigerator has default issues and hence getting faulty now and then.

I have attached images of my product that i am using, plus all the complain list,
And registration number of each complain for your complete reference, my complain start from 4 march 2017 till date not solved. So that you can analyse my issue here

I hope for a prompt and positive response from your end.

Thanks & regards

Ashok chaudhary
Karnavati dairy, madhusudan plaza, near rail way station,
Dhanera, north gujarat
India 385310
Phone :[protected],
Mobile - [protected],
E-mail =
[protected]@gmail.com

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Jul 19, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 27, 2017
Voltas Customer Care's response
Dear Customer (Ashok501),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jun 10, 2017
Voltas Customer Care's response
Dear Customer (Ashok501),

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
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