Voltas — Regarding complaint# [protected] | |||||
Hi, I have registered a complaint for AC not cooling issue on date 22/05/2016. On 24/05/2016 a technician came and charged me 400/- without doing anything..when asked he said it is a inspection visit hence visiting charge. Another technician will come tomorrow and will do the needful. I have waited for whole day on 25/05/2016 when contacted the concern service center..CLIMATE CONTROL, DELHI they responded technician will come tomorrow i.e, 26/5/2016. When asked for refund of 400/- since they have breached the commitment they refused to do so and cut the call. My concern is... "IS THIS THE WAY VOLTAS IS DEALING WITH CUSTOMER. IF YOU CANNOT STICK TO YOUR TIMELINES THEN PLEASE SHUT THE COMPANY..WE HAVE OTHER OPTIONS IN THE MARKET THAT ARE VERY MUCH BETTER THAN VOLTAS. CAN YOU PLEASE HELP ME GETTING MY WORK DONE ASAP." Thanks, Ritesh Kumar Was this information helpful? | |||||
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Voltas customer support has been notified about the posted complaint. | |||||
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.
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Voltas Online Team