[Resolved] Voltas — regarding installation of window ac

jeweshmanuja

from Agra, Uttar Pradesh

Address:

New Delhi, Delhi, 110018

I have purchased voltas window ac model no wac185dza from volcare enterprises, gl-15/3, jail road, hari nagar, new delhi-110064 vide their invoice no 783 dated 26/04/2018. I have been told that installation charges rs. 500 will be paid extra. But to my utter surprise the person who came to install the ac could not install it properly after trying to fix the set for approx about 2 hours. When i made complaint to the seller his attitude was not good. It seems that he has send some local boy for installation and not the person from the voltas company.
I feel cheated by the company as i have purchased voltas ac from the exclusive show room of voltas.
Keeping in view the above you are requested to kindly take suitable action against the dealer and send proper man to install my ac at the earliest.
Thanks
Jewesh manuja

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Jun 6, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2018

Voltas Customer Care's response Dear Jewesh Manuja,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

May 05, 2018

Voltas Customer Care's response Dear Jewesh Manuja,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team