[Resolved]  Voltas — Regarding leakage of gas

Address:

New Delhi, Delhi

(I) i had purchased one 1.5 ton split ac voltas make on 16.04.2016 from gulati electronics, telibagh lucknow.
(Ii) no body turned-up for servicing of ac till mid of march 2017 nor received any call from your end for the same..
(Iii) i approached m/s gulati electronics for servicing in march 2017 and on his advise a call was made and servicing was done by your rep. During servicing he pointed that gas has leaked partially due to improper installation. He filled the gas on 20.03.2017 and a stand was also mounted on the base of ac by charging rs.825.00 vide receipt no. 25/1222 dt.20.03.17 (Job no. [protected]).
(Iv) after servicing when the ac has been started now there is no cooling effect at all. It was pointed out by your rep. Mr. Mohd. Afar that the gas has leaked completely. He has taken rs.400.00 and further asking for rs.1800.00 wheras there is no fault of ours.
(V) sir, we are being penalised by your comany whereas we are not at all at any fault.

This has tarnished the good image of voltas and now i pledge not to purchase any voltas make ac in future nor i will advise any body to purchase.

B. K. Jaiswal
Sr. Mgr. (C&m)
Ntpc ltd./nrhq
10b/380 vrindavan yojna
Lucknow-226025
Mob : [protected]