Voltas — Remote control not available for a split unit purchased 2 years before.

W.J. D

Address:

Udupi, Karnataka, 576114

I had purchased two split unit A.C for my house 2 years before. Recently I shifted my this A.C to my new house in Mangalore. The A.C was serviced and fixed, but the remote control of the A.C not working. The agent says no remote control available for this and you have to purchase a Universal remote and programme it. But One Month now and no solution. Reading all the complaints and 13% solution ratings for 1, 187 complaints means I have to dump my A.C and go for some better brand. Very pathetic to invest in Indian brands. Once the money is out of your hand, the customer becomes a beggar.

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Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear Customer (W.J. D )

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear Customer (W.J. D )

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team