[Resolved] Voltas — Remote for Split AC is not provided from the installation of the AC to till today | |||||
Date of Purchase : 16-Oct-2015 Date of delivery : 17-Oct-2015 Date of installation : 19-Oct-2015 Date of incident : 19-Oct-2015 Date of Complaint at Voltas customer care no. : [protected] Complaint Number : [protected] registered mobile number :[protected] At the time installation the depicts him self as Voltas installation man for the ac installation. He bring my Ac remote with him for replacement as that remote was not working when it checked after installation. Thus, I can't use my AC without its remote from the date of i had purchased and installed a voltas ac product. Nowadays when I call voltas customer care regarding my complaint they just put my complaint in higher priority or forward it to higher authority. even after that they don't resolve my complaint from long period of time as it is approx more than one month. I had not spent money for air conditioner not for just watching. I requesting you please return my AC remote without any defect and as like image provided by me which was the remote which you provided at the time of purchase. I requesting you that please give me refund for your defective product you provided and not return it with new product in replacement of that product. Thus, I am again request you that please take your entire product return and pay refund to me or give me reasonable time for the product will return to me without defect. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Nov 30, 2015 Voltas Customer Care's response Dear Hiren Parmar1890Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com. Regards, Voltas Online Team | |||||
Add a Comment | |||||
73%
Complaints
4386
Pending
136
Resolved
3040
View all 4386 Voltas reviews & complaints
+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
View all Voltas contact information
Post your Comment