Voltas — remote not working from the date of installation

 
1 Review
House no.533 street no 2 m c colony Hisar2 road Sirsa, Sirsa, Sirsa District, Haryana, India
 Robin Wadhwa on Apr 13, 2019
I have purchased Voltas Ac on dated 17.10.17.when I was installed this Ac compressor didn’t work properly after many of days company changed the panel of compressor.but on these days Remote also didn’t work.After complaint at customer care the company changed the Remote.but still problem was not resolved.2 days before I contact to customer care they said that our visiting is chargeable.chargeable price is 400 Rupees.i can’t understand what is this.i request to you please solve this problem.

Complaint Status


[Apr 15, 2019] Voltas customer support has been notified about the posted complaint.
Verified Support
Voltas Customer Care's response, Apr 15, 2019
Dear Robin,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    52%
    Complaints
    2404
    Pending
    718
    Resolved
    1072
    phone
    +91 22 6665 6666
    +91 22 6665 6333
    location
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    Voltas - remote not working from the date of installation