[Resolved] Voltas — remote not working from the date of installation

1 Review
House no.533 street no 2 m c colony Hisar2 road Sirsa, Sirsa, Haryana, India
 Robin Wadhwa on Apr 13, 2019
I have purchased Voltas Ac on dated 17.10.17.when I was installed this Ac compressor didn’t work properly after many of days company changed the panel of compressor.but on these days Remote also didn’t work.After complaint at customer care the company changed the Remote.but still problem was not resolved.2 days before I contact to customer care they said that our visiting is chargeable.chargeable price is 400 Rupees.i can’t understand what is this.i request to you please solve this problem.
Complaint marked as Resolved May 25, 2019

Complaint Status

[Apr 15, 2019] Voltas customer support has been notified about the posted complaint.
Verified Support
Voltas Customer Care's response, Apr 15, 2019
Dear Robin,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Voltas Online Team
Verified Support
Voltas Customer Care's response, Apr 23, 2019
Dear Robin,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Voltas Online Team
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    Voltas - remote not working from the date of installation