[Resolved] Voltas — replacement of unit (ac)

 
1 Review
 Syedsaber on Jul 14, 2018
We been facing problem since we bought the voltas Ac n itz been 4 months that we bought this Ac to home from day we bought it showing problem in every 15 days and also its been repaird 4 times in 4 months...so we requested the replacement of our Ac after 4 times repairing of Ac, finally the 5th time technician arrives n took back the Ac with them for replacement with new one and itz been 15 days they taken Ac with new replacement. But til now they dint send any new Ac and we have been waiting for new Ac since 15 days and the response of the customer is very poor they are not cooperating with us as we expected with them...we dont need old unit to get reparired n sent back to us again coz it can again shows problems...so we need a quick replacement of Complete new unit ...we need new complete unit as soon as possible and kindly take this issue as a serious one...Thank you
Complaint marked as Resolved Aug 24, 2018

Complaint Status


[Jul 14, 2018] Voltas customer support has been notified about the posted complaint.
Verified Support
Voltas Customer Care's response, Jul 16, 2018
Dear Syed Saber,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Voltas Customer Care's response, Jul 24, 2018
Dear Syed Saber,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
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    Voltas - replacement of unit (ac)