Voltas — Rude and aggressive installation team of voltas

SaazAggarwal

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411040

I have bought 3 ACs online and waited for 3 weeks for installation. Finally when I called your customer care I was allotted a request no;:[protected]. I have been getting calls from different people talking rudely and asking for the address, whereas I had taken lot of effort in explaining my address while registering the request.
Your installation team guys are shouting at me that they have not been given the address but only my phone no. Is this your way to deal with your customers or you have bad quality team handling your customer care and support work. Or, you have outsourced these activities to some cheap agency to save money?
They were threatening to not deliver the installation service.

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Comments

Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear Saaz (SaazAggarwal)

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

Regards,
Voltas Online Team

SaazAggarwal

from Pune, Maharashtra

Yesterday some guys came and installed the machines but they have ruined my walls while installing these ACs. I have never seen such bad quality workmanship. Is this the way Voltas works? I was told by them that they are not from Voltas. I owuld like someone from Voltas to come and see the condition of my walls.