[Resolved]  Voltas — service center taking more charge

Address:Varanasi, Uttar Pradesh, 221001

I had submitted my voltas water cooler 40/80 in Varanasi, the reducing coil was damaged and they said they the coil would be of 3500, their will be gas refilling charge of 1500 and 500 service charge and the said if you don't take statement we will charge you only this much and if you take statement their will be extra 12-18% GST please tell me the real price and also tell me about this GST tax as I think so that GST is included in the price.
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Aug 25, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2018
Voltas Customer Care's response
Dear Customer(Ibtesam),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jul 25, 2018
Voltas Customer Care's response
Dear Customer(Ibtesam),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Complaint comments 

Comments

I have purchased a voltas refrigerator . When I was opened the box refrigerator was defeated. I complent this in shop and the company but not resolve this matter. I am very disappointed. Please help on this matter. Thanks in advance. My mob- [protected]

Voltas Customer Care's response, Jul 20, 2018
Verified Support
Dear Ajit,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, Aug 6, 2018
Verified Support
Dear Ajit,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
We just buyed a voltas water dispenser from jammu for our puma outlet gangyal road this week. It is having leakage problem. Please change it as soon as possible.
Voltas Customer Care's response, Jul 20, 2018
Verified Support
Dear Customer,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

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