[Resolved]  Voltas — Service centre

Address:Lucknow, Uttar Pradesh, 226012

Maine 2 split ac sahney electronics se August me khariede the Abhi main lagbhag 15 din pahle complain khud jakar aasiyana ke service centre per karwai 13 5 17 ka appointment Mila uske baad na hi koi aaya na hi massage Mila [protected] appointment no fir mai Gaya to dusra breakdown no Mila [protected] uske baad bhi kuch nahi Hua kal fir ak appointment no Mila [protected] voltas kewal yahi service deti hai kya jab aaj fir maine servicescentre per call ki to bole ki aaoko bahut jaldi ho rahi hai to aapka kaam nahi kar paunga aapko soch samjh kar ac lena chaiye tha ki doctor ne bataya tha ki voltas lo ab main bahut paresaan ho chuka hu ab main online consumer foram me complaints karunga (voltas service is very poor ) ritesh Chandra mishra [protected] [protected]
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Jul 6, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 22, 2017
Voltas Customer Care's response
Dear Customer (ritesh0235),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jun 02, 2017
Voltas Customer Care's response
Dear ritesh0235,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Comments

Hi,

My AC is not working correctly and after calling the ac support person, he has not solved my problem, instead he replied that this is the default faulty fuction of ac.

Kindly let me know the next level of escalation as my problem is still on going.

Thanks,
Nischay
Voltas Customer Care's response, May 23, 2017
Verified Support
Dear Nischay suri,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 31, 2017
Verified Support
Dear Nischay suri,

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Don't buy voltas products because it service is very very poor, i am very fed up to buy voltas products AC and i will try to service my AC but no one come.
Voltas Customer Care's response, May 23, 2017
Verified Support
Dear Nitin Berwal,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 31, 2017
Verified Support
Dear Nitin Berwal,

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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