[Resolved] Voltas — service regd.

Manas1537

from Mumbai, Maharashtra

Address:

Badriprasad apartment, Bargarh, Odisha, 768028

The complain has been lodged on dated[protected] vide request no [protected] for not cooling. And verbaly the issue has been take up with asm level and repeatedly they are assuring that service will be provided morning and evning necessarily. For which we are facing lots of problem along with small baby due to scortching heat.
Hence we need early response in this regards.

Yours faithfully,

Smt usharani mahananda
[protected]

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Jun 26, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

May 01, 2019

Updated by Manas1537 Till date neither service provided nor get any positive response.

May 01, 2019

Updated by Manas1537 Last year authorised service provider claimed rs 3890.00 for the same issue. But no result and technician didnot pick up call any more. Now this time the autorise sevice provider of voltas not pick up call which is very pathetic for a customer.

May 01, 2019

Updated by Manas1537 Further, it has been stated that the ac has been purchased on 31 mar 2015.and one issue has been lodged previous year regarding no cooling vide id no [protected] and technician claimed 3890.00 without any result. The copy of bill has been enclosed for referrence. Mean time for some domestic problem we are shifted to somewhere else and now we came back. Again we registered the issue as staed abve till now no response from authorised service provider. Hence may kindly take up the issue and resolve as soon as possible.

Verified Support

May 03, 2019

Voltas Customer Care's response Dear Usharani,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

May 10, 2019

Voltas Customer Care's response Dear Usharani,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team