[Resolved]  Voltas — Service request not completed since 5 days

Address:	New Delhi, Delhi, 110022
Website:	voltasac.com

Its the 5th day nw since i have been experiencing the worst customer care service for any product now. I have been trying to get my ac serviced since last Saturday, i have had 5 different booking appointments now..the agency who is supposed to come isn't responding to my calls since last 4days forget them calling me.. on top of that even after being promised that my AC service would be done today, i get this text message in return:

Your request no [protected] has been cancelled.Reason Customer Reschedule please call at Helpline [protected] (24X7) for further assistance.

I never got a call from the agency, tried calling them but nobody ever picks this no.- [protected] (vintage service)

I dont understand why voltas is working with such an unprofessional agency who is just spoiling the brand name and loosing the customers trust in the company, i am happy with the product but if this is the level of service given by voltas i would never buy a product from it also you can count me in for the bad advertisement.
Its going to be a complete year since purchase for my ac in April and this is supposed to be a free service..which voltas is trying to avoid.